Volkswagen Caddy Cargo eHybrid new van review

by Jonathan Crouch

£28,435 - £33,090
6.5out of 10
New Volkswagen Caddy Cargo eHybrid review
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10 Second Review

Volkswagen offers this the useful option of PHEV power to customers of small vans with this model, the Caddy eHybrid. There are none of the restrictions of an EV but commuting journeys can still be battery-powered. If the price proposition works for you, it's worth a look.

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Detailed ratings

Spacious Compact Vans
Overall
65 %
Economy
7 / 10
Space
6 / 10
Value
6 / 10
Handling
7 / 10
Depreciation
7 / 10
Styling
6 / 10
Build
7 / 10
Comfort
7 / 10
Insurance
6 / 10
Performance
7 / 10
Equipment
6 / 10

Background

We'd understand if you happen to be undecided about the switch to full-EV power with your next small van. Battery tech in the van electric segment has improved lately, but not enough to give a compact electric LCV anything like the driving range of an equivalent combustion model. Plus they cost more and depreciate faster. Just before you sign up for another diesel though, take a quick look at the model we are reviewing here, Volkswagen's Caddy Cargo eHybrid.
It's a Plug-in Hybrid, sharing its powertrain with an equivalent version of its Ford Transit Connect design clone. So it still uses an engine, but will apparently travel up to 73 miles on battery power before it needs to. Sounds promising.
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Range data

MinMax
Price2843533090
Length (mm)45004500
MinMax
Width (mm)18551855
Height (mm)18561856

Driving experience

This Caddy eHybrid's 1.5-litre PHEV drivetrain - lent to its Ford Transit Connect clone and rival - finds its home here. It uses a high voltage battery and electric motor to deliver a combined 150PS, with 350Nm of torque through the 6-speed dual clutch automatic transmission you have to have. There are various drive modes you'll need to master: 'EV Now', which drives using only the electric motor; 'EV Auto', which balances electric and petrol power to best suit driving conditions; 'EV Later', which drives using only the petrol engine, saving all the battery energy for use later; and 'EV Reserve', which saves a driver-defined level of battery energy for later use. Towing capacity's up to 1.5-tonnes - the same as the top diesel.
As with other variants in the range, your car can be specified with Intelligent Adaptive Cruise Control with Lane Centring, which provides assisted driving for accelerator, braking and steering functions to reduce stress on highways or in stop and start traffic. You wouldn't expect engaging handling from a compact LCV and you don't get it here. But the compact body makes this small van easy to manoeuvre around town, as does the light steering.
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Design and build

Apart from the badgework and an EV charging flap, there are no external give-aways that this is a different kind of Volkswagen Caddy Cargo. Visually, the Caddy hasn't looked much different since the third generation version was launched back in 2004. The standard body shape is joined by a lengthened Caddy Maxi model but the ordinary Caddy may now be sufficient for your needs. This MK4 model sits on the VW Group's usual stiff MQB platform.
Behind the wheel, it's all neat and unfussy with dark grey plastics prevailing on every surface but a higher quality feel prevails and there's quite a high level of infotainment. The centre-dash screen is either 10.4-inches in size (usually) or 10-inches (at the top of the range), depending on spec and offers a wide range of connectivity options that work via an integrated eSIM. Optional (and fitted with top trim) is a 10.25-inch Digital Cockpit instrument binnacle display screen. We'd want a version with the supportive ergoComfort seats, approved by the German campaign for Healthy Backs Society. An electronic handbrake is standard and buyers can specify electric closing aids for the sliding doors and the tailgate.
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Market and model

The eHybrid powertrain is available right across the Caddy Cargo range and prices start from around £28,500, exc. VAT. If you happened already to be looking at the fastest diesel auto version (the 2.0TDI 122PS 7-speed DSG version), you'll find eHybrid pricing very similar. But compare against the 2.0TDI 102PS 6-speed manual variant most Caddy Cargo customers choose and there's £3,000 more to find. As with the ordinary combustion models, there are two body shapes - SWB and longer Maxi - and three trim levels - 'Commerce', 'Commerce Plus' and 'Commerce Pro'.
All mainstream models get a touchscreen infotainment system, usually 10.4 inches in size, with range-topping 'Commerce Pro' variants offering a more sophisticated 10-inch Discover Media navigation system. This Caddy is also equipped with an 'always connected', integrated eSIM, which allows infotainment systems to be prepared to access mobile online services and functions of 'We Connect'. The interior also gets an electronic handbrake, cruise control and a heat-insulating windscreen. 'Commerce Plus' trim adds and ergoComfort driver's seat, air conditioning and body-coloured bumpers. 'Commerce Pro' adds 16-inch alloy wheels, all-round parking sensors, power-folding mirrors, a rear view camera and a digital cockpit instrument screen.
You can add a roof vent for better climate control and faster stationary ventilation in the back. Safety-wise, there can be a total of 19 camera systems fitted to this Caddy, including Adaptive Cruise Control, a 'Trailer Assist trailer manoeuvring system, 'Side Assist' (basically a Blind Spot system), 'Rear Traffic Alert' (which warns you of oncoming vehicles when you're reversing) and 'Emergency Assist' (assisted stopping in an emergency). There's also VW's 'Travel Assist' set-up which allows for a degree of level 2 autonomous driving.
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Summary

The arrival of this Hybrid powertrain is the most significant development in the evolution of this SB-era MK4 Caddy Cargo model since we first saw it in 2020. If the price premium over the diesel version weren't so significant, this acquisition of this PHEV power plant would probably be a no-brainer for Caddy van customers. As it is though, choosing this Hybrid variant will require careful thought. And careful comparison with the near-identical product you could get with a 'Transit Connect' badge from your local Ford dealer.
But if the sums add up, this frugal part-electrified Caddy model might too. It has a polished feel that both the equivalent Ford and the only other small PHEV van on the market (the LEVC VN5) both lack. So perhaps after all, it's time for level of EV-ness in your next small LCV. The electric revolution requires a big mindset change for customers in the segment. But here's a useful stepping stone to it.
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