True Vehicle Sales

German Vehicle Specialists

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True Vehicle Sales, established in 2016, is an independent, family-run dealership specialising in the sale of high-quality German-manufactured vehicles. Their inventory includes prestigious brands such as Audi, Bentley, BMW, Mercedes-Benz, Porsche, SEAT, and Volkswagen. The company operates from a spacious indoor facility located at Unit B1, Chase Road, Northern Way, Bury St Edmunds, Suffolk, England, IP32 6NT.

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Vehicle Sales

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At the core of True Vehicle Sales' offerings is their selection of sports, performance, and prestige vehicles. They pride themselves on sourcing the best quality, low mileage, full-service history vehicles with minimal previous ownership. Each vehicle undergoes a thorough inspection to ensure it meets their high standards before being presented to customers. This meticulous approach ensures that clients receive vehicles in excellent condition, providing peace of mind with every purchase.

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Finance Options

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Understanding that purchasing a vehicle is a significant investment, True Vehicle Sales offers tailored finance packages to suit individual needs. As a Financial Conduct Authority (FCA) registered dealership, they have established relationships with a wide range of lenders nationwide. This enables them to offer competitive finance solutions, including Hire Purchase (HP) and Personal Contract Purchase (PCP) agreements. Their team is dedicated to making the buying process straightforward and hassle-free, ensuring customers can drive away in their dream car with a payment plan that suits their budget.

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Customer Service

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True Vehicle Sales places a strong emphasis on exceptional customer service. They operate on principles of honesty, clarity, and quality, listening to their customers to deliver exactly what they want. The company believes in providing good old-fashioned customer care, understanding that many main dealers struggle to offer consistent service levels. Their commitment to customer satisfaction is evident in their personalised approach, ensuring each client feels valued and well-informed throughout the purchasing process.

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Part Exchange and Vehicle Sourcing

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To further assist customers, True Vehicle Sales offers part exchange services, allowing clients to trade in their current vehicles as part of the purchase process. Additionally, if a customer is seeking a specific make or model not currently in stock, the dealership provides vehicle sourcing services. Leveraging their extensive network and industry knowledge, they can locate and procure vehicles that meet exact specifications, ensuring customers receive the car they desire.

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Warranty and Aftercare

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To provide additional peace of mind, True Vehicle Sales offers warranty packages on their vehicles. These warranties cover various components and systems, safeguarding customers against unforeseen issues post-purchase. Their commitment to aftercare ensures that clients have support even after driving off the lot, reflecting their dedication to long-term customer satisfaction.

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Online Presence and Accessibility

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True Vehicle Sales maintains an informative website where customers can browse current inventory, learn about available services, and get in touch with the dealership. The website is designed to be user-friendly, providing detailed descriptions and images of available vehicles. For those who prefer personalised assistance, the dealership offers appointments to view vehicles and discuss purchase options in person. This flexibility ensures that all customer preferences are accommodated.

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Community Engagement and Reputation

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As a family-run business, True Vehicle Sales values community engagement and has built a reputation for reliability and trustworthiness in the Bury St Edmunds area. Customer testimonials highlight the dealership's commitment to providing a first-class buying experience, with many clients recommending their services to friends and family. This positive word-of-mouth underscores the company's dedication to maintaining high standards and fostering lasting relationships with their clientele.

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In summary, True Vehicle Sales offers a comprehensive range of services designed to make the car buying experience as seamless and enjoyable as possible. From their curated selection of high-quality vehicles to their tailored finance options and unwavering commitment to customer service, they strive to meet and exceed the expectations of every client. Whether you're in the market for a luxury sedan, a high-performance sports car, or a reliable family vehicle, True Vehicle Sales provides the expertise and personalised attention to help you find the perfect car to suit your needs.

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